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Healthcare Concierge

Telemedicine, Medical Bill Negotiation, Surgery Saver & More

TELEMEDICINE 24/7/365

  • When was the last time you had a cold or the flu and had to go to the doctor? 
  • How much time and money did that illness cost you?
  • Are you tired of the same old routine spending 2-3 hours going to your primary care physician or to an expensive urgent care facility for treatment?

Our service provides you with 24/7/365 access to a U.S. based, licensed physician, no copays, no backend charges…just a small monthly fee for unlimited usage for your entire household.

 

Let us give you better access and quicker care when you need it most.  Be prepared!  Take advantage of our telemedicine service today!

  • As simple as:
    1. Call a doctor
    2. Get diagnosed
    3. Pick up your prescription and/or over-the-counter medication(s) if necessary (Physicians can prescribe non-narcotic medication when appropriate.)

 

There is never a guarantee that you will be prescribed a prescription by our doctors. It is up to the doctor to recommend the best treatment. Our plan doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by our plan doctors.

View the current list of DEA controlled substances: Click Here

 

COMMON CONDITIONS USED FOR TELEMEDICINE:

  • Allergies
  • Arthritic pain
  • Flu
  • Gastroenteritis
  • Insect bites
  • Minor burns
  • Pink eye
  • Poison ivy
  • Rashes
  • Respiratory infections
  • Sinusitis
  • Sore throat
  • Sprains and strains
  • Urinary tract infection
  • Consulting for international and domestic travel
  • Many other non-emergency medical illnesses

“My primary care doctor said he could squeeze me in 3 days - Telemedicine 24/7/365 had me all taken care in less than 1 hour!”

  

MEDICAL BILL NEGOTIATION SERVICES

Have you ever had $1,000 or more in out of pocket medical bills?  Did you know that there are professionals who can negotiate your medical bills for you?

We know dealing with medical bills is extremely difficult and time consuming. Let us do the work for you!

As a plan member, Medical Bill Negotiation Service is available to you now.  With a simple call, your Patient Care Advocate will get a professional medical bill negotiator assigned to work with you. Your negotiator will call you to discuss your situation, to make recommendations and will work with providers on your behalf, to find solutions for the remaining balance on your medical bills.

Professional negotiators will negotiate bills on your behalf directly with the healthcare provider to reduce or eliminate the balance due. Aggregate medical bills of $1,000 (per incident) or more will be negotiated to save the member first dollar costs.

Our average savings have been:

  • Over $1,800 per case for those with health insurance
  • Over $4,000 per case for individuals with no health insurance coverage
  • Unlimited use

Member Benefits is not insurance and does not provide funds to pay for bills. This is a best-efforts service and results cannot be guaranteed.

“Doris had $30,000 in chemotherapy bills for her cancer.  She and her husband Alan were feeling overwhelmed by the whole ordeal.  Doris was too young to qualify for Medicare; to make matters worse, she and Alan owned some old, rusty equipment that counted as an asset, preventing them from  qualifying for Medicaid.  We helped the hospital understand the reality of their financial situation and the hospital agreed to reduce Doris’ bills by 40%.” 

         Savings: Over $12,000  for the family

 

"Before Chris’s wife Cheryl tragically passed away, she incurred $165,000 in unpaid medical bills. By the time Chris was sent to us, the bills were being handled by an attorney’s office that was threatening to pursue litigation on behalf of the hospital. The family had substantial resources, but felt that the bills were unreasonable. We were able to get the attorney’s office to settle the account for $33,000."

Savings: Over $130,000 for the family

 

YOUR SURGERY COST SAVER AND FACILITY COMPARISON

How important would it be to have complete transparency in your surgical procedures and costs PRIOR to choosing where you will have a non-emergency surgical procedure done?

A Registered Nurse will develop a healthcare facility comparison report for non-emergency surgical procedures. The report will compare pricing, availability and quality metrics for area facilities.

Average savings:

  • 64% price differential among compared facilities
  • Average savings of over $13,000 per case
  • Unlimited use

John owned his own company and medical insurance was unfortunately low on the priority list. When a symptom-free aneurysm burst and caused a stroke, John had to be airlifted to his local acute care hospital where it was decided that he needed more extensive care at a regional center. Four weeks later the total bills – including the flight, two hospitals and rehab – exceeded $46,000. John did not qualify for Medicaid and lacked the funds to pay bills of this size. After much negotiation, we reached a settlement with all of the parties involved, averting financial ruin for John.

Savings: Over $42,000.

 

YOUR HEALTHCARE ADVOCATE

At your service! We will try to accommodate all of your health questions and concerns.

Every member has a dedicated Healthcare Advisor to address day-to-day healthcare related issues. No matter what the healthcare need, an Advisor can support, encourage, and guide the member through the healthcare maze. The Advisor can also help with services such as finding the right dentist or getting the best available price on medications. Our Healthcare Concierge works to help you get the best results possible.

 

 

YOUR CHAPLAINCY SERVICES

Our Chaplains, both male and female, are available to spend time with members on the phone, listening and providing support.  Sustaining, guiding, healing and reconciling, our Chaplains offer personal help just when needed most.

 
 
 

States Available

AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

States Not Available

PR, VI

Services provided in compliance with all current state regulations

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Product
$14.95 per Month for Household

You authorized Concierge Benefit Services to charge the credit card or ACH debit indicated in this authorization. If the above noted payment dates fall on a weekend or holiday, you understand that the payments may be executed on the prior business day. You understand that this authorization will remain in effect until you cancel it in writing, and you agree to notify Concierge Benefit Services in writing of any changes in your account information or termination of this authorization at least 15 days prior to the next billing date. This payment authorization is for the type of bill indicated above. You certify that you are an authorized user of this credit card or bank account and that you will not dispute the scheduled payments with your Credit Card Company or bank provided the transactions correspond to the terms indicated in this authorization.  A hard copy of your authorization is available upon request at the number below for a period of two years.

 

For questions about your billing please contact Concierge Benefit Services Customer Service Department at 1-844-560-7727

Standard 1-5 business days $7.95
Two Day 2 business days $15
Next Day 1 business day $30
* Free on orders of $50 or more