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Telemedicine 24/7/365

Call a Doctor 24/7/365

HOW DOES TELEMEDICINE WORK?

  • When was the last time you had a cold or the flu and had to go to the doctor? 
  • How much time and money did that illness cost you?
  • Are you tired of the same old routine spending 2-3 hours going to your primary care physician or to an expensive urgent care facility for treatment?

Our service provides you with 24/7/365 access to a U.S. based, licensed physician, no copays, no backend charges…just a small monthly fee for unlimited usage for your entire household.

 

Let us give you better access and quicker care when you need it most.  Be prepared!  Take advantage of our telemedicine service today!

  • As simple as:
    1. Call a doctor
    2. Get diagnosed
    3. Pick up your prescription and/or over-the-counter medication(s) if necessary (Physicians can prescribe non-narcotic medication when appropriate.)

 

There is never a guarantee that you will be prescribed a prescription by our doctors. It is up to the doctor to recommend the best treatment. Our plan doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by our plan doctors.

View the current list of DEA controlled substances: Click Here

 


 

COMMON CONDITIONS USED FOR TELEMEDICINE:

  • Allergies
  • Arthritic pain
  • Flu
  • Gastroenteritis
  • Insect bites
  • Minor burns
  • Pink eye
  • Poison ivy
  • Rashes
  • Respiratory infections
  • Sinusitis
  • Sore throat
  • Sprains and strains
  • Urinary tract infection
  • Consulting for international and domestic travel
  • Many other non-emergency medical illnesses

 

 


 

“My primary care doctor said, he could not squeeze me in for 3 days - the Telemedicine service had me all taken care in less than 1 hour!”

 

"Where I live, it typcially takes us over 5 hours to see a doctor.  When I used my Telemedicine Service, I had spoken to a doctor in less than 30 minutes and she called in a prescription for me at my local pharmacy.  I will definitely be using this service in the future for the rest of my family."

 

"We were on vacation and my 10 year old son ended up with poison ivy.  We called the service and spoke to a physician.  He was able to help me with some over -the- counter medicines at a local pharmacy by our hotel.  We saved time and money!"

States Available

AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

States Not Available

PR, VI

Services provided in compliance with all current state regulations

Map

Product
$12.95 per Month for Household

Telemedicine

Telemedicine offers 24/7/365 access to a U.S. based board-certified physicians who can resolve routine medical issues by phone or online.

1-800MD does not replace the primary care physician. 1-800MD does not guarantee that a prescription will be written. 1-800MD operates subject to state regulation and may not be available in certain states. 1-800MD does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. 1-800MD physicians reserve the right to deny care for potential misuse of services.

 

Basic Questions

How do I contact a physician?

You simply call us at our toll free number, and you will speak to a customer service representative.  They will ask you your name, the state that you are calling from, and if you have an ID number.  The CSR will then ask what the purpose of the call is and they will determine if Telemedicine can indeed help your situation.

 

How long before I speak to a physician?

Your typical wait time is approximately 15 minutes, but our maximum time is 2 hours.  It really depends on the season and the time you are calling.  Obviously, flu season is a busier time than the summer.  A customer service representative will contact you if you time is long and let you know what is going on.  Our goal is to have the best service and our promise is to always help you.  Please let us know if you ever have an issue and we will address it.

 

What are some of the common reasons people use telemedicine?

Common conditions include sinus problems, respiratory infection, allergies, urinary tract infection, cold and flu symptoms and many other non-emergency illnesses.

 

What states is this service available in?

Prescriptions prescribed by a doctor in Idaho are only available via video consultation.  Prescriptions prescribed by a doctor via telemedicine in Georgia and California are limited to three days…though additional prescriptions may be prescribed as necessary with follow up.

 

Is Telemedicine considered Health Insurance?

No, Telemedicine is not insurance, but it can be used along your current health insurance plan that you have in place. Telemedicine is not a reimbursable expense to your current health insurance plan.  It is a total separate service but does compliment your plan in place for the entire household.

 

Do I talk to “real doctors” when I call the Telemedicine service?

Yes. You will speak with actual doctors who are U.S. board-certified internists, state-licensed family practitioners, and/or pediatricians licensed to practice medicine in the U.S. and living in the U.S.

 

Can I speak with a specialist?

At this time, our service does not’t give you access to speaking with a specialist directly for Telemedicine purposes, but our doctors may be able to provide guidance on the type of specialist you should see.  We always recommend seeking a specialist in your current health plan network or to seek advice from your current primary care physician.

 

Can the Telemedicine benefit handle my emergency situations?

No. Our services are designed to handle non-emergency medical problems. You should NOT use our services if you are experiencing a medical emergency. Please dial 911 for immediate help if you are experiencing an emergency.

 

Can I get a prescription with the Telemedicine benefit?

There is never a guarantee that you will be prescribed a prescription by our doctors. It is up to the doctor to recommend the best treatment. Our plan doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by our plan doctors.

View the current list of DEA controlled substances: Click Here

 

How are prescriptions sent to the pharmacy?

The most efficient method is for you to let the customer service representative or the physician know where you want the prescription called in for the fastest service, if indeed you do need a prescription.  If you don't know of a pharmacy, then the physician can look up the closest one to you, but this is no guarantee that it will be right next door.  If you live in a large city, you might have 50 different pharmacies and it will be difficult to know which one is to your nearest location.

Standard 1-5 business days $7.95
Two Day 2 business days $15
Next Day 1 business day $30
* Free on orders of $50 or more